{"id":16541,"date":"2026-07-24T10:45:48","date_gmt":"2026-07-24T07:45:48","guid":{"rendered":"https:\/\/www.parlor.ro\/?page_id=16541"},"modified":"2026-07-24T10:47:45","modified_gmt":"2026-07-24T07:47:45","slug":"retragerea-din-contract","status":"publish","type":"page","link":"https:\/\/www.parlor.ro\/ro\/retragerea-din-contract\/","title":{"rendered":"Retragerea din contract"},"content":{"rendered":"<div class=\"row\">\n<div class=\"col-6\">\n<strong>Dreptul de retragere \u00een termen de 14 zile<\/strong><br \/>\nConform Directivei UE 2023\/2673 \u0219i legisla\u021biei privind protec\u021bia consumatorului din Rom\u00e2nia (OUG 34\/2014, actualizat\u0103 prin OUG 18\/2026), beneficia\u021bi de o perioad\u0103 de 14 zile calendaristice de la recep\u021bionarea comenzii pentru a v\u0103 anula achizi\u021bia. Retragerea se poate face f\u0103r\u0103 a specifica un motiv \u0219i f\u0103r\u0103 nicio penalitate.<\/p>\n<p><strong>Procedura de exercitare a dreptului de retragere<\/strong><br \/>\nPentru a ini\u021bia acest proces, v\u0103 rug\u0103m s\u0103 completa\u021bi formularul de mai jos. Imediat dup\u0103 \u00eenregistrarea solicit\u0103rii, ve\u021bi primi o confirmare automat\u0103 prin e-mail. Restituirea contravalorii va fi procesat\u0103 \u00een intervalul legal aplicabil tipului dumneavoastr\u0103 de achizi\u021bie.<\/p>\n<p>Utiliza\u021bi acest formular pentru a v\u0103 exercita dreptul legal de retragere, conform reglement\u0103rilor UE. Men\u021bion\u0103m c\u0103 transmiterea formularului reprezint\u0103 \u00eenregistrarea cererii \u0219i va fi urmat\u0103 de o confirmare prin e-mail; acest pas nu echivaleaz\u0103 cu acceptarea automat\u0103 a retragerii.\n<\/p><\/div>\n<div class=\"col-6\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f16540-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"16540\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ro\/wp-json\/wp\/v2\/pages\/16541#wpcf7-f16540-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formular de contact\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/ro\/wp-json\/wp\/v2\/pages\/16541#wpcf7-f16540-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"16540\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f16540-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<h3>Detalii comand\u0103\n<\/h3>\n<p><label> Prenume*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"prenume\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"prenume\" \/><\/span> <\/label><br \/>\n<label> Nume*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Telefon*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefon\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"telefon\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> ID Comanda*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"id-comanda\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"id-comanda\" \/><\/span> <\/label>\n<\/p>\n<p><label> Data comenzii<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"data-comenzii\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"data-comenzii\" \/><\/span> <\/label>\n<\/p>\n<h3>Produs\n<\/h3>\n<p><label> Nume produs*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nume-produs\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nume-produs\" \/><\/span> <\/label>\n<\/p>\n<p><label> Cantitate*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"cantitate\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"cantitate\" \/><\/span> <\/label>\n<\/p>\n<p>Motivul return\u0103rii*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"motiv\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"motiv\" value=\"Alte motive, v\u0103 rug\u0103m s\u0103 furniza\u021bi detalii\" \/><span class=\"wpcf7-list-item-label\">Alte motive, v\u0103 rug\u0103m s\u0103 furniza\u021bi detalii<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"motiv\" value=\"Am gre\u0219it comanda\" \/><span class=\"wpcf7-list-item-label\">Am gre\u0219it comanda<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"motiv\" value=\"Am primit alt\/e produs\/e\" \/><span class=\"wpcf7-list-item-label\">Am primit alt\/e produs\/e<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"motiv\" value=\"Colet deteriorat\" \/><span class=\"wpcf7-list-item-label\">Colet deteriorat<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"motiv\" value=\"Produse defecte, v\u0103 rug\u0103m s\u0103 furniza\u021bi detalii\" \/><span class=\"wpcf7-list-item-label\">Produse defecte, v\u0103 rug\u0103m s\u0103 furniza\u021bi detalii<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Produsul este desigilat<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"sigilare\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"sigilare\" value=\"Da\" \/><span class=\"wpcf7-list-item-label\">Da<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"sigilare\" value=\"Nu\" \/><span class=\"wpcf7-list-item-label\">Nu<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label> Defecte sau alte detalii<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Solicit\u0103 retragerea din contract\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"ro\"\/><\/form>\n<\/div>\n\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Dreptul de retragere \u00een termen de 14 zile Conform Directivei UE 2023\/2673 \u0219i legisla\u021biei privind protec\u021bia consumatorului din Rom\u00e2nia (OUG 34\/2014, actualizat\u0103 prin OUG 18\/2026), beneficia\u021bi de o perioad\u0103 de 14 zile calendaristice de la recep\u021bionarea comenzii pentru a v\u0103 anula achizi\u021bia. Retragerea se poate face f\u0103r\u0103 a specifica un motiv \u0219i f\u0103r\u0103 nicio penalitate. [&hellip;]<\/p>\n","protected":false},"author":69,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-wide.php","meta":{"footnotes":""},"class_list":["post-16541","page","type-page","status-publish","hentry"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.parlor.ro\/ro\/wp-json\/wp\/v2\/pages\/16541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.parlor.ro\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.parlor.ro\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.parlor.ro\/ro\/wp-json\/wp\/v2\/users\/69"}],"replies":[{"embeddable":true,"href":"https:\/\/www.parlor.ro\/ro\/wp-json\/wp\/v2\/comments?post=16541"}],"version-history":[{"count":4,"href":"https:\/\/www.parlor.ro\/ro\/wp-json\/wp\/v2\/pages\/16541\/revisions"}],"predecessor-version":[{"id":16545,"href":"https:\/\/www.parlor.ro\/ro\/wp-json\/wp\/v2\/pages\/16541\/revisions\/16545"}],"wp:attachment":[{"href":"https:\/\/www.parlor.ro\/ro\/wp-json\/wp\/v2\/media?parent=16541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}